Data protection

09ok's Privacy Policy — your data is safe with us

This Privacy Policy clearly explains how the information you provide on 09ok is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
SSL encryption
Data Is Never Sold
User Controls

09okyour privacy matters deeply to us. This Privacy Policy This policy explains what information we collect about you, how it is processed, and what rights you have. By using the 09ok website or app, you are considered to have accepted this policy.

This Privacy Policy 09ok and defines the data processing relationship with all its users. We believe transparency is the foundation of trust. That's why our Privacy Policy Written in plain, easy-to-understand language so every user can clearly see how their data is being handled.

09ok is an online Sports Betting and gaming platform serving users in Bangladesh. We follow international security standards to protect personal data and will never sell user information to third parties under any circumstances.

1

What Information We Collect

09okwhen you create an account or use the platform, we collect various types of information. This falls into two categories — what you provide directly, and what is collected automatically through your use of the platform.

1.1 Information You Provide Directly

  • Identity information: Full name, date of birth, national ID number, or passport number.
  • Contact information: Email address, mobile number, and current residential address.
  • Financial information: Mobile banking number (Mobile Pay, Nagad, Rocket) or bank account details — for deposits and withdrawals.
  • KYC Documents: A scanned copy of your national ID, passport, or driving licence for identity verification.
  • Communication records: Logs of your conversations with our support team.

1.2 Automatically Collected Information

  • Device & network information: IP address, browser type, operating system, and device ID.
  • Usage Data: Which pages you visited, how long you stayed, and which games or bets you participated in.
  • Location information: Approximate location based on IP address — used for geo-blocking and security purposes.
  • Cookies & Tracking Data: Session cookies, performance cookies, and analytics data.

09ok never stores your password in plain text. All passwords are encrypted using industry-standard hashing algorithms.

2

How Your Data Is Used

09ok Privacy Policy We use collected data only for specific, legitimate purposes in accordance with this policy. A full list of how we use your data is provided below:

Purpose Explanation Legal basis
Account Management To complete registration, login, and KYC verification Contractual Necessity
Payment processing To securely process deposits and withdrawals Contractual Necessity
Security & Fraud Prevention To detect and prevent suspicious activity Legitimate Interest
Customer Support To handle your complaints and queries Contractual Necessity
Responsible Gaming To monitor the risk of problem gambling Legitimate Interest
Legal Obligations To comply with AML requirements and regulatory authority directives Legal Obligations
Personalized Experience To show you offers and ads tailored to your preferences Consent (Opt-Out Available)

09ok will never use your data beyond the purposes stated above. If you no longer wish to receive personalised ads or marketing emails, you can opt out at any time from your account settings.

3

Cookies & Tracking Technologies

09ok Cookies are used to enhance your experience on our website. These are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Used to improve site load times and overall performance. Only used with your consent.
  • Analytics Cookies: To understand which pages are visited most — helping us improve the site.
  • Preference cookies: To remember your language, theme, and other preferences.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.

4

Data Sharing & Disclosure

09ok's privacy policy Most importantly — we never sell your data. That said, information may be shared with trusted partners in specific circumstances:

  • Payment Processors: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, or your bank.
  • Identity verification service: Trusted third-party providers may be used as part of the KYC process.
  • Regulatory authority: We may be required to share your information with government or regulatory authorities to meet legal obligations.
  • Cloud & IT Services: Trusted technology providers used for server hosting and data storage.

All third-party partners of 09ok's Privacy Policyare bound by data protection agreements of equivalent standard. They may not use your information for any other purpose.

5

Data retention & security

09ok uses industry-standard technology to keep your data secure. Our security framework is outlined below:

  • 256-bit SSL/TLS encryption: Every data exchange on the website and app is encrypted.
  • Secure Data Centers: Your data is stored in ISO-certified data centers.
  • Restricted Access: Only authorized personnel can access your data, and only when necessary.
  • Regular security audits: Regular security audits are conducted by independent third parties.
  • Data backup: Encrypted backups are maintained regularly to prevent any risk of data loss.

5.1 How long is data retained

09ok retains your data only for as long as it is needed. Even after an account is closed, certain information may need to be kept for a set period for legal purposes — typically 5 years. Once that period ends, the data is securely deleted.

6

Your data rights

09ok Privacy Policy you have full control over your personal data. Your rights are detailed below:

Right to Access

You can request a copy of the information we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or out of date, you can request that it be corrected.

Right to Erasure

You may request deletion of your data in certain circumstances, unless we are required to retain it by law.

Right to Object to Processing

You can object to the use of your data for marketing purposes and opt out at any time.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to restrict processing

You may request that processing of your data be temporarily restricted in certain circumstances.

To exercise any of the rights listed above, please support@09ok.wine-. We will respond within 30 days.

7

Minor protection

09ok strictly prohibits use of the platform by anyone under the age of 18. Our Privacy Policy We do not knowingly collect any data from minors, in accordance with this policy.

If a parent or guardian discovers that their child under the age of 18 has registered on 09ok, please contact us immediately. We will close the account and delete all associated data.

09ok verifies users' age at the point of registration. However, if anyone registers using false information, they bear full legal responsibility for doing so.

8

Third-party links & services

The 09ok platform may at times contain links to third-party payment gateways or services. These external services have their own privacy policies and are outside of 09ok's control.

09ok is not responsible for the privacy practices of third parties. We recommend reading their individual privacy policies before using any third-party services.

9

Privacy Policy Updates

09ok If needed, this Privacy Policy Reserves the right to update this policy. For significant changes, we will notify you in advance via your registered email or a notification on the platform.

Continued use of 09ok after any changes constitutes your acceptance of the updated policy. The date of the latest update will always be shown at the top of this page.

For significant changes, we will provide at least 14 Days We will notify users in advance, giving you enough time to make an informed decision.

10

Get in touch with us

This Privacy Policy If you have any questions or concerns about 09ok's privacy policy, or wish to exercise your data rights, please reach out to us through any of the channels below:

  • Email: support@09ok.wine — for privacy-related requests, please use "Privacy Request" as the subject line.
  • Live chat: 24/7 live support is available at the bottom-right corner of the platform.
  • Response time: General inquiries are handled within 24 hours; data rights requests within 30 days.

09ok's Privacy Policy A reflection of our commitment to your trust. We are always dedicated to protecting your data with the highest level of care.

🔐 Why is your data safe with 09ok?

Our multi-layered security system keeps every piece of your data protected

256-bit SSL Encryption

Every data transfer is protected by bank-grade 256-bit SSL encryption, making it completely inaccessible to hackers or any third parties.

Two-factor authentication (2FA)

Two-factor authentication at login gives your account an extra layer of security — so even if your password is compromised, your account stays protected.

Your Data Is Never Sold

The core promise of 09ok's privacy policy — your personal data is never sold or rented to third parties.

Regular Security Audits

Independent third-party security experts regularly audit 09ok's systems. Any vulnerabilities found are addressed immediately.

Full user control

You have full control over your data — view, edit, download, or delete it at any time. Simply reach out to our support team whenever you need.

Suspicious Activity Alerts

If any unusual login or transaction is detected on your account, you will be notified immediately by email and SMS.

Safe & Trusted

Your Data Is Fully Protected at 09ok

Read our privacy policy? Then go ahead and register — start your journey on Bangladesh's leading betting platform.

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